Shipping and Delivery
Last updated: October 2026
1. Carriers and Delivery Area
Peskayak Iberia SL ships throughout Spain (mainland, Balearic Islands, Canary Islands, Ceuta and Melilla) and to the European Union countries available at checkout. We work with established carriers (MRW, Correos Express, DHL Express or an equivalent logistics operator) to ensure every shipment is safe and trackable.
2. Processing and Delivery Times
| Destination | Estimated time | Notes |
|---|---|---|
| Iberian Peninsula (Spain and Portugal) | 24-48 working hours | Same-day dispatch for orders placed before 12:00 |
| Balearic Islands | 48-72 working hours | |
| Canary Islands, Ceuta and Melilla | 3-7 working days | Additional customs formalities may apply |
| France, Germany, Italy, Netherlands, Belgium | 2-4 working days | |
| Poland, Sweden, Austria, Greece, Romania | 3-6 working days | |
| Rest of the European Union | 3-7 working days | Depending on the destination country |
| Outside the EU | Please ask before ordering | Import duties and taxes may apply at destination |
The times shown are estimates in working days (excluding Saturdays, Sundays and public holidays) and may be affected by exceptional circumstances.
3. Shipping Costs
Shipping costs are calculated automatically and shown clearly before you confirm your order:
- Electric motors: €150 per motor, VAT included.
- Batteries, spare parts and accessories (orders without a motor): from €20, VAT included, depending on the weight of the order.
4. Order Tracking
Once your order has shipped, you will receive an email with the tracking number and a link to the carrier's website. You can also check the status under My account → Order history.
5. Receiving Your Order
- Check that the outer packaging is in good condition. If it shows dents, tears or signs of tampering, note it on the carrier's delivery slip.
- Check that the contents of the parcel match your order.
- If you find any problem, contact info@peskayak.com or call +34 605 080 940 within 24 hours of delivery, attaching photographs.
6. Failed Delivery Attempts
If the carrier cannot deliver because nobody is at the address, they will leave a notice and try again. If the parcel is not collected within the holding period, it will be returned to the sender. Re-delivery costs are paid by the recipient. To request a new delivery, write to info@peskayak.com or call +34 605 080 940.
7. Dispatch Address
Spanish tax ID (CIF): B93366904
Calle Diderot, 3, Nave 6, 29004 Málaga, Spain
Phone: +34 605 080 940
Email: info@peskayak.com
Web: https://3lithium.eu